Please note that this website is no longer updated.

For the latest local health and care information, visit

Information that has been held previously by NHS Barking and Dagenham Clinical Commissioning Group (CCG), NHS City and Hackney CCG, NHS Havering CCG, NHS Newham CCG, NHS Redbridge CCG, NHS Tower Hamlets CCG and NHS Waltham Forest CCG transferred to the new CCG, NHS North East London CCG, on 1 April 2021.

The new CCG has become the new controller for the data held by the superseded organisations. For further information about how NHS North East London CCG processes personal data, please refer to the organisation’s privacy notices. If you have any further questions about the use of data by NHS North East London CCG, please contact

This site will be archived and no longer available from 31st October 2021.


Coronavirus information for local people


We’ve created this page to store helpful information and updates relating to Coronavirus (Covid-19) for local people.

Here you will find links to our partner organisations so you can find medical advice, get support with your shopping and prescriptions, and discover what other resources are available to help you through this difficult time.

We know it’s not a complete list of information – things are moving at a fast pace– so we’ll do our best to keep this up to date and useful for everyone. If you see something that needs changing or if you have something to add, please email:

General information

For the latest advice visit:

Sign up to official, trustworthy and timely information and advice about Coronavirus from GOV.UK via Whatsapp. Find out how here.

London Borough of Barking and Dagenham

The London Borough of Barking and Dagenham has developed a Coronavirus Information page.

Our local hospitals

• See the latest updates from Barking, Havering and Redbridge University hospitals

• Information for patients and visitors to Barts Health (Whipps Cross Hospital)

North East London Foundation Trust (NELFT)

Find out about service changes at NELFT

A guide to resources available to support children, young people and families with their mental health and wellbeing.

If you need support

Specialist support from London Borough of Barking and Dagenham

Specialist support for extremely vulnerable people is available.

BD CAN – Citizen’s Alliance Network

Can help with:
• help picking up medicine
• some food or essential shopping
• a friendly phone call
• or something else
Details here:

Help for people at a higher risk

The NHS shield list (formerly known as the vulnerable patient list) is a list of patients who need specific advice about their circumstances and their medical condition makes them particularly vulnerable to Coronavirus. The NHS has sent letters to people who are on the list telling them to stay at home.

Patients who are extremely vulnerable can register for help

Advice for high risk patients

Advice on what to do if you think you should be on the list but haven’t had a letter

Frequently Asked Questions:

Help for older people who are isolated

We are regularly updating a list of help available to the older population in Barking and Dagenham, Havering and Redbridge. You can view this list here.

How you can help

Volunteer with BD CAN

Help people in our community that need help and support. They may need practical things, like shopping, or they may just want to connect with someone while they self-isolate.

Join the national volunteer responders programme

The NHS has launched its Volunteer Responders programme to support the NHS during the COVID-19 outbreak. Volunteers will be matched in to roles that can support the 1.5m people in England who are at most risk from the virus to stay well. Find out more information and how to register

How to help safely

This guidance outlines how you can help and importantly, how to do this safely

Accessible information

Foreign language guidance

The UK Government has released translated guidance for self-isolation and social distancing into the following languages: Arabic, French, Mandarin, Cantonese, Polish and Welsh.

Doctors of the World have  produced NHS COVID-19 advice for patients in more languages, with  languages being added all the time.

GLA and Doctors of the World have also produced translated well-being guidance

Sight and hearing loss

Information videos in British Sign Language:

Easy read documents

If you have any specific easy read requirements relating to Coronavirus, please contact Annie on the above email address.

Useful resources

A children’s guide to Coronavirus

Page last updated 24 February 2021