Contact us

From Monday 29 July 2019, Barking and Dagenham CCG can be contacted at:

6th floor
North House
St Edwards Way
Romford RM1 3AE

Telephone: 020 3416 5905
Follow us on Twitter @BHR_CCGs

Our office is a ten minute walk from Romford Station. Nearest car parks are Angel Way and Como Street car parks, and Havering Town Hall is a five minute walk.

link to map

Key contacts

If you have questions about your medication, please speak to your GP. The CCGs cannot provide patients with individual advice on their prescribed medication. 

Media enquiries

For media enquiries, email nelcsu.media@nhs.net or call 020 3688 1216. This number is only for use by journalists. The media team are unable to assist with general enquiries. Please contact the main CCG switchboard number for general enquiries.

General enquiries

Here are some useful numbers which may help you with your enquiry.

  • For urgent (not emergency) medical advice 24 hours day, please contact NHS 111 by dialling 111
  • North East London Foundation Trust (NELFT) (switchboard number for mental health and community services) Tel: 0300 555 1200
  • Mental Health Direct (24 hour service for people needing mental health advice or help) – Tel: 0300 555 1000
  • Complaints team: 020 3688 1666
  • Continuing Healthcare email: chc.nhsonel@nhs.net or tel: 020 3416 5905
  • Individual Funding Requests (IFR) Tel: 020 3688 1290
  • GP, Dental, Ophthalmology and Pharmacy (general queries and complaints) – Tel: 0300 311 2233
  • Primary Care Support (Medical Records / Medical Card / Patient Registration) – Tel: 0333 014 2884
  • Clinical Waste for Patients/Needle Box (London Borough of Barking and Dagenham) Tel: 0330 122 4220
  • Patient advice and liaison service (PALS) for Barking, Havering and Redbridge University Hospitals NHS Trust - Tel: 01708 435454
  • Complaints about Barking, Havering and Redbridge University Hospitals NHS Trust - Tel: 01708 435032
  • Complaints and PALS for Barts Health NHS Trust - Tel: 020 3594 2020

Barking Community Hospital enquiries

  • Reception – Tel: 020 3644 2300 or 020 3644 2301
  • X-ray services – Tel: 020 8532 6397
  • Walk-in-centre – Tel: 020 8924 6262
  • Barking Community Birthing Centre – Tel: 020 3288 2450
  • Mental Health services – Tel: 0300 555 1129
  • Sexual Health services – Tel: 01708 503838
  • Moorfields Eye Hospital – Tel: 020 3288 2320
  • Blood tests – Tel: 020 3644 2300 or 020 3644 2301

Public Health (London Borough of Barking and Dagenham) Tel: 020 8227 2753

Support for residents experiencing domestic violence: Hestia – Tel: 020 8591 3498 or Women’s Refuge Tel: 0808 2000 247 (free 24-hour national help line).

Numbers for GP practices:

  • Clinical Waste for GP Practices (NHS England) Tel: 020 7932 3100
  • GP IT Help Desk – Tel: 020 3416 5900
  • GP IT Smart Cards - Tel: 020 3182 3073 or 01708 574 061

For media enquiries only email nelcsu.media@nhs.net or call 020 3688 1216. This number is only for use by journalists. We are unable to assist with general enquiries. 

Please look below for the best number to help with your enquiry.

Complaints team: 020 3688 1666

Continuing Healthcare  email: chc.nhsonel@nhs.net or tel: 020 3416 5905

Individual Funding Requests (IFR) Tel: 020 3688 1290

GP, Dental, Ophthalmology and Pharmacy for general queries and complaints – Tel: 0300 311 2233

Primary Care Support - Medical Records / Medical Card / Patient Registration – Tel: 0333 014 2884

North East London Foundation Trust (NELFT) (switchboard number for mental health and community services) Tel: 0300 555 1200

NELFT mental health direct – Tel: 0300 555 1000

Clinical Wastes for Patients/Needle Box (London Borough of Barking and Dagenham) Tel: 0330 122 4220

Complaints about Barking, Havering and Redbridge University Hospitals NHS Trust - Tel: 01708 435032 

Patient advice and liaison service (PALS)  for Barking, Havering and Redbridge University Hospitals NHS Trust - Tel: 01708 435454

Complaints and the Patient and Liaison Service for Barts Health NHS Trust - Tel: 020 3594 2020

Barking Community Hospital enquiries

  • Reception – Tel: 020 3644 2300 or 020 3644 2301
  • X-ray services – Tel: 020 8532 6397
  • Walk-in-centre – Tel: 020 8924 6262
  • Barking Community Birthing Centre – Tel: 020 3288 2450
  • Mental Health services – Tel: 0300 555 1129
  • Sexual Health services – Tel: 01708 503838
  • Moorfields Eye Hospital – Tel: 020 3288 2320
  • Blood tests – Tel: 020 3644 2300 or 020 3644 2301

Public Health (London Borough of Barking and Dagenham) Tel: 020 8227 2753

Support for residents experiencing domestic violence: Hestia – Tel: 020 8591 3498 or Women’s Refuge Tel: 0808 2000 247 (free 24-hour national help line)

Numbers for GP practices:

  • Clinical Waste for GP Practices (NHS England) Tel: 020 7932 3100
  • GP IT Help Desk – Tel: 020 3416 5900
  • GP IT Smart Cards - Tel: 020 3182 3073 or 01708 574 061
Page last updated 14 August 2019